Contact Us
Have a question about an order, a product, or a return? Our customer support team is here to help you. We aim to respond to all inquiries within 24 business hours.
How to Reach Us
Customer Support Email:
hello@funkyslippers.co.uk
For the fastest resolution regarding an existing order, please ensure you include your order number (e.g., #1001) in the subject line or body of your email.
Customer Phone Support:
+447599058471
Our phone support lines are available Monday through Friday, from 9:00 AM to 5:00 PM .
Business & Registration Office:
FunkySlippers is a registered e-commerce business operating from our primary headquarters in UK.
Physical address: Funky Slippers, 61 Bridge Street, 61, Bridge, Kington HR5 3DJ, United Kingdom.
Please Note: The address listed above is our administrative office. Do not ship customer returns to this location. If you need to return an item, please email us first to receive authorization and the address for our dedicated UK returns facility.
Frequently Asked Support Questions
Before messaging us, you may find an immediate answer to your question below:
• Where is my order tracking?
Tracking information is automatically generated and sent via email within 1–3 business days of placing your order. Please check your spam or junk folder if you have not received your dispatch confirmation.
• What is your standard shipping window?
Our standard shipping transit window to the UK is 6–9 business days after your order has been successfully processed and dispatched.
• How do I initiate a return?
We offer a straightforward 14-day return window. Simply email hello@funkyslippers.co.uk with your order details, and our team will provide you with the necessary return authorization and UK postal instructions.
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Wholesale & Media Inquiries
For bulk orders, commercial distribution, or press inquiries, please contact our administrative team directly at hello@funkyslippers.co.uk with the appropriate subject line (e.g., "Wholesale Inquiry" or "Press Request").
